Organizations and businesses are under pressure to increase and improve information sharing among trusted partners, often in widely distributed locations, and they are learning firsthand the difficulties, risks and challenges of doing so. Why? Companies are being valuated based on Intellectual Property (IP), Patents and the other problem of knowledge retention in a workplace were permanent workers are more like long term contractors.
So where are most organizations today with regards to Collaboration maturity? Experimentation and Prolifereation. Many organizations have proof of concepts, pilots and pockets of collaboration solutions running today. It’s estimated that by 2007-08 Enterprises will formalize their stratedgy and standardize.
The following are challenges to implementing Collaboration in the enterprise:
- Loss of Control – There is significant risk of mishandling if information owners cannot precisely control where their information is going and what those with access can do with it.
- Cultural issues – Organizations don’t have a culture that supports collaboration and knowledge sharing. There are are several reasons for this such as lack of senior management support, knowledge hording is tolerated and staff are not measured.
- Lack of common vocabulary – Organizations have their own lingo, they require a common vocabulary so that staff can fully leverage
- Loss of Information Equity – Information could be improperly disseminated and thus lose some or all of its value.
- Unrealized Potential of Information – Unnecessarily inflexible controls on information sharing can result in the right people not having access to the information they need.
- Information Misuse or Misunderstanding – Recipients may misunderstand the information they provide and potentially misuse it.
- Threat of Unintended Consequences – When uncontrolled information falls into the wrong hands, unwanted or unexpected consequences may result.
- Lack of Accountability – Resource owners need to be able to audit who saw what, when, why, how and on whose authority to create accountability in the information-sharing process.