According to CIO “The future workplace will include Web 2.0-inspired applications such as RSS, blogs, Rich Internet Applications (RIAs), tagging, virtual worlds and wikis, according to a recent report by Forrester detailing the “The Seven Tenets of the Information Workplace.”
If you look at the trends, companies need tools to enable distributed and mobile workforces. Globalization is forcing companies to cut costs and real-estate is a big chunk of that and so is labor costs. Another aspect is an aging workforce, many companies are scrambling to capture knowledge before it walks out the door. User expectations are also greater than ever, they want everything to work seamlessly and easy to use. What blows me away is that most managers and directors just don’t get this technology!
According to Erica Driver “Some companies have adopted them more heavily than others,” says Erica , a Forrester analyst who contributed to the report. She says her research indicates that when it comes to choosing providers for these technologies, a lot of enterprise CIOs might play it safe. “As they try to develop information workplace strategies, they want to get as much Web 2.0 as they can from incumbent vendors,” she says.
So how do you bring it all together to create a valuable seamless experience? What tools do I require? What infrastructure do I require? What are the compliance issues? How do I operationalize it? Well that’s what I focus on. Many companies can install the tools but many don’t know how to tap into the value and create a sustainable service. That’s another post…