With SharePoint becoming more entrenched in organizations its importance to the business has increased significantly. With increased visibility, SharePoint might not be directly linked to revenue generation in your organization but it’s most likely become a tool that people use daily and when there is are performance problems, service failure or data loss, you hear about it.
The nature of SharePoint is that it reaches deep and wide into organizations (multiple stakeholders across several areas) and sometimes conflicts with existing solutions (document management). From a user perspective, each has a different approach for administering (information architecture, security…) Sites and Site Collections which creates an IT nightmare and also leads to business risk in the form of service quality and compliance. In addition, outsourcing has added more complexity since many organizations struggle with what to outsource and how to manage the outsourced services in a way that delivers the values promised at an acceptable price and service levels. These issues add up, power struggles occur, service quality suffer and there seems to be no way to resolve it.
Given the complexity of Governance this topic will be addressed using a three part series. The first of which is to be published early next year and will provide you with guidance for developing, selling, implementing and managing your governance program for SharePoint. The focus of the document is from an organizational perspective mostly since aligning the organizational will have direct impacts on technical aspects.